Once again T-Mobile treating customers like total rejects, gathering massive data creating their own data mining among pre-paid customers. All you have to do to be subject to this is pay a pre-paid phone or refill a prepaid phone with a credit card. This apparently sets off an alarm and they will transfer the call to what seems like the credit card company. They make it seem like the credit card company because even the biggest rejects will know this is truly invasive. Kind of feels like you are being raped of personal data when there really is no reason for it. You ask what the reason is and they reply that they are verifying the payment. Huh? Wouldn’t that be the credit card companies job? T-Mobile has no business gathering this type of permanent data on citizens.
What exactly do they verify?
To start with, while we do not know if they do the same with contract customers surely they do, we do know that they do this with prepaid customers as often as they can meaning as soon as someone gives them the opportunity to pay via credit card by phone, all and any of the privacy they maintained via prepaid phone information is finished right there and then. The following is what happens:
After gathering all credit card information that you just input on the phone to make the payment, once the system see’s that they do not have that data on you, a live person comes on and takes all the data once again and once finished says “sir please hold a moment a verification specialist needs to speak with you in order to process your payment.” The verification specialist comes on and asks the following questions:
- Do you know a person by the name of a person that used to be related to you? (only a police type system would have this info). Yes
- Did you ever live on so and so drive, again using information that even your credit doesn’t have.
- What is your date of birth?
- What is your social security number? Again thinking this is the credit card company, not knowing that you are being robbed of sensitive data via a phone company?? Makes the raping feel even more special when finished.
- Sir please answer the following multiple choice questions (3 of them) regarding old data from a police style investigative report or what not.
Remember this same thing happens with 2 or 3 systems in the same call and once you realize that this was all the phone company, it makes you think who they are working for and why they stole all this data from you. I mean one of the greatest reasons to have a prepaid phone is the fact that you are free of information gathering from the phone companies, that you do not need to give a social or anything. This is also a way to put people with other people, for example if you are paying a girlfriends phone, they automatically link you with her. Huge violation of privacy in any book.
This raises the big question of is T-Mobile now a G contractor? Or are they doing this to one day become a G contractor? Perhaps they are doing this for massive marketing purposes since after all they now do own half of the market or more. Not to mention they played a big role in the recent legislation changes made and also now have the ability to block phones via IMEI numbers for non payment even though the phones are not used as collateral.
Why anyone would ever use a company like this is beyond belief but in reality since they bought out the last of the true prepaid companies, it leaves only 2 big players and a bunch of MNVO’s that work off of the same system as T-Mobile so they gather that data as well through the phone card companies.
We desperately need a new Metro PCS type company to open as they phone companies are acting as arms of mass surveillance. Who knows, maybe it was part of the legislation deal. make unlocking cell phones illegal and we share all of our data with you type of deal? Your guess is as good as mine, the only thing for sure is that they absolutely are on a mission to gather serious data from even the most unsuspecting citizens typing to use prepaid as a right.
A learning experience to never ever use a credit card to pay for a prepaid cell phone ever again.